Call now and start your free trial on 0203 002 0731, or use the contact form
If one of your customers has encountered a problem and do not know how to fix it, they can easily contact the website support team.
Having problems with online payment?
Our live support feature will put your customers in touch with our team of specialists and the issue will be solved in no time. Online payment should pose no problems, but problems appear, we take full responsibility for any payment problems and promise to solve them as soon as possible, through our team of specialists.
The website presents technical issues?
Again, it is time to get in touch with our team of specialists. The customer experiencing troubles on the website will be given clear and concise information and guidance.
How do my customers get in touch with your team of experts?
The Live Support option works just like any other IM programs, or Instant Messaging programs. The customer will enter a chat room where he or she will be put in touch with one of our representatives. The discussion will be a live one and the customer will be talking to a real person, not a robot. Thus they will be able to solve their problems easier, as the human consultant understands the customers’ problems and is able to give the needed advice.
The customer is notified at the beginning of the discussion that the feature includes information only on technical issues regarding the website or online payment. For any other problems, they are advised to get in touch with your takeaway team.
Call now and start your free trial on 0203 002 0731, or use the contact form